PRESS RELEASE
Contact: Neilson/Clyne
Tel: (615) 662-1616
Fax: (615) 662-1636
FOR IMMEDIATE RELEASE
AUDIO-TECHNICA’S NEW AUDIO SOLUTIONS DEPARTMENT
RESPONDS TO THE NEEDS OF THE AUDIO COMMUNITY
— New department is set to support company slogan “Always
Listening” with creative solutions
and value-added technical expertise for all A-T customers and end users
—
NAB CONVENTION, LAS VEGAS, NV, April 18, 2005 — Audio-Technica
U.S., Inc., a leading microphone manufacturer, announces the formation
of a new department within the
company — the Audio Solutions Department. Dedicated to supporting
the company slogan, “Always Listening,” the Audio Solutions
Department will focus on the informational needs of Audio-Technica’s
internal and external public, acting as the first point of contact for
A-T’s staff, reps, dealers and end users seeking clear technical
or product advice and application assistance. In addition to phone and
email consultation, online resources will be developed as readily accessible
knowledge banks — offering easy-to-use, dependable tools for anyone
working in the audio industry. The department will also supply Audio-Technica’s
R & D Department with additional feedback directly from the field
to identify and address emerging market trends and business opportunities.
The Audio Solutions announcement was made by Philip Cajka, Audio-Technica
President and CEO, and further underscores A-T’s ongoing commitment
to providing customers with the highest quality information and service
in a timely, reliable fashion.
Under the direction of Audio Solutions Manager Rick Joyner,
the department will concentrate its efforts on gaining an understanding
of key issues faced by A-T customers and responding with innovative
solutions to their problems. “Within the Audio Solutions team
exists a vast array of audio experience including live sound, fixed
installation, and studio engineers, musicians, audio component service
technicians, and electrical engineers,” stated Rick Joyner. “It’s
a very broad knowledge base with expertise in venues ranging from stadiums
to houses of worship, and from conference centers to home studios. With
the creation of the Audio Solutions Department, we are now poised to
share this information as a trusted partner, which will ultimately benefit
the market as a whole, along with anyone in a business relationship
with Audio-Technica.”
Another critical function of the Audio Solutions department
will be documenting and communicating the experiences and knowledge
gained from its extensive customer contact to all of A-T’s internal
departments. This comprehensive method of collecting and distributing
information will facilitate the refinement of products and practices,
enabling Audio-Technica to continually evolve with market dynamics.
Through regular visits to the technical groups at potential and existing
customers, the proficient Audio Solutions team will address such issues
as problem solving, education, requirements and evaluations as well
as presentations. Furthermore, while building partnerships with A-T
customers to assist in the sales, design and development of products,
the Audio Solutions department will be able to make suggestions for
solving and preventing future problems, to ensure products perform at
or beyond expectations.
...ends 411 words
Celebrating over 40 years of audio excellence worldwide,
Audio-Technica is a leading innovator in transducer technology, renowned
for the design and manufacture of microphones, wireless microphones,
headphones, mixers, and electronics for the audio industry.
—For more information on the complete range of Audio-Technica
products, contact
Karen Emerson, Audio-Technica U.S., Inc., 1221 Commerce Drive, Stow,
OH 44224.
Tel: (330) 686-2600; Fax: (330) 688-3752; Web: www.audio-technica.com